Radon Removal Inc. Values

Our unchangeable core values

1. People – We strive to discover and meet the needs of our clients, employees and vendors.
2. Product – We produce products that withstand long term use, abuse and neglect.
   
3. Profit – Profit is the indispensable gas that drives our engine and allows us to concentrate on values 1 & 2.

Our unchangeable general guidelines

1. Bureaucracies are for managing chaotic systems and incompetent and undisciplined employees. Aggressively seek and remove them.
   
2. Maintain a framework of systems, and continually adjust them in pursuit of perfection.
   
3. Staff the company with competent, disciplined people willing to work within the systems.
   
4. Manage the systems, not the people.
   
5. Focus on values: Focus on money and you lose touch with your values. Focus on your values, and money is the blessing that follows.

Customer Relations: Guiding value
We invade the inner sanctity of our client’s life with strangers, noise and dirt. To minimize their anxiety, we give them and their homes a little more respect than they expected.

Installation: Guiding value
Mitigators, inspectors, plumbers, and carpenters will see our work and say “Wow, nice job”.

Marketing: Guiding Value
Give more than expected and sales will follow.

Employees: Guiding value
Discover the employee’s natural talents and lay plans to put them to full use. Expel hiring mistakes like a virus.

Putting our values to work

1. Consistency is king! - A customer, employee or vendor at McDonalds always knows what to expect. No surprises. Our clients, employees and vendors will get the same predictability.
2. Flat management - Management won’t be isolated from clients, staff and vendors. Decisions will be made at the lowest practical level.
3. Training – An employees’ natural talents should match the needs of their job. We then provide training to put these talents to full use.
   
4. Staff respect - People who show greed, envy, meanness or gossip have no place here.